General Information & FAQ

How does online award ordering work? May 06, 2014 08:51PM EDT

As you browse through MileagePlus Auctions, you will see awards available to buy directly from our award partn...

What is MileagePlus Exclusives? Apr 21, 2015 10:21AM EDT

MileagePlus Exclusives is a program through which United MileagePlus members can bid and redeem their accumula...

Who is eligible to participate in MileagePlus Exclusives? Apr 21, 2015 10:20AM EDT

All MileagePlus members with a valid e-mail address and access to the internet may participate in the program ...

I live outside of the contiguous 48 U.S. states. Am I eligible to participate in MileagePlus Exclusives? Apr 21, 2015 10:20AM EDT

MileagePlus members living outside of the contiguous 48 U.S. States may participate. However, please note that...

How do I participate in the MileagePlus Exclusives Program? Apr 21, 2015 10:19AM EDT

To participate, you will need a valid MileagePlus number. When you sign in, we will ask for your MileagePlus n...

How do I locate the items available for bidding? May 07, 2014 12:08PM EDT

To preview the items available for bid, please select a category from the left-hand side navigation bar of the...

What are the system requirements needed to use this site? May 07, 2014 12:10PM EDT

To use the site, your computer must be set up as follows: (1) Allow cookies to be written on your computer. (...

Are there Terms & Conditions governing my participation in the Program? May 07, 2014 12:11PM EDT

Yes. Participation in the Program is subject to the MileagePlus Merchandise Awards & Auctions Shop Rules a...

How does MileagePlus use the personal information it collects in connection with the Program? May 07, 2014 12:11PM EDT

We do not sell or rent your personal information to third parties for marketing purposes without your consent....

Do I have to register to browse the site? May 07, 2014 12:13PM EDT

No, you are not required to register or log in to browse the MileagePlus Auction site. However, to place a bid...