Why am I not receiving any emails?

Last Updated: Dec 11, 2017 06:42PM EST

 If you are not receiving expected site emails, please check the following:

  1. Check your junk mail folder or spam filter for the missing emails.
  2. Make sure that your email address, in your account settings, is entered correctly.
  3. Verify that your email client, such as Outlook, is not in “offline” mode.
  4. If you use a POP3 connection to retrieve your email, please verify that the emails were not downloaded to a different computer.
  5. Make sure the following domains are added to your safe email list:  exclusives.mileageplus.com and united.com 

     If you are still not receiving our emails, please contact us.